At PurePulseFresh, we aim to make your tea-ordering experience simple, reliable, and convenient. Every order is carefully processed and dispatched so that your products reach you fresh and securely packed.
Order Processing & Dispatch
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Orders are generally dispatched within 24 hours of placing the order.
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Orders are processed on business days.
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Once your order has been shipped, you will receive the relevant shipping and tracking details wherever applicable.
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Delivery timelines may be affected by unforeseen circumstances such as weather conditions, public holidays, natural events, or courier-related delays.
Delivery Time
We deliver across India.
Delivery timelines are estimates and may vary depending on the delivery location and courier service availability.
Shipping Charges
Cash on Delivery (COD)
Cash on Delivery is available for eligible orders.
For COD orders, a non-refundable advance shipping fee of ₹29 must be paid online to confirm the order placement. The remaining order amount can be paid at the time of delivery.
If the required advance fee is not paid, the COD order will not be confirmed or dispatched.
Delivery Address
Please ensure that your shipping address, contact number, and other delivery details are accurate while placing your order. PurePulseFresh will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, adverse weather, public holidays, high-volume periods, or circumstances beyond our control.
If your order is delayed significantly, please contact our support team and we will assist you in checking the shipment status.
Order Cancellation
Orders may be eligible for cancellation only before they are dispatched. Once an order has been shipped, cancellation may no longer be possible.
For cancellation-related assistance, please contact us as soon as possible after placing your order.
Contact Us
For any questions regarding your order or shipping, please contact PurePulseFresh:
Phone / WhatsApp: 8809124365
Email: oders@purepulsefresh.in
PurePulseFresh
Registered Address: Shramjivi Nagar, Near PT Hospital, Bhagwanpur East, Muzaffarpur, Bihar – 842001
