Privacy Policy

At PurePulseFresh, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with PurePulseFresh, we may collect certain information, including:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting customer support

  • Website usage and device information, where collected through cookies or similar technologies

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use the information collected to:

  • Process and fulfill your orders.

  • Confirm and communicate order details.

  • Arrange delivery of your purchases.

  • Process payments and transactions.

  • Provide customer support.

  • Handle returns, replacements, and refunds.

  • Send important updates regarding your orders.

  • Improve our website, products, and customer experience.

  • Prevent fraudulent, unauthorized, or potentially harmful activities.

  • Send promotional or marketing communications where permitted and applicable.

3. Payment Information

Payments made through our website may be processed through third-party payment service providers, including Razorpay.

PurePulseFresh does not intend to store your complete credit card, debit card, or banking credentials on its own servers. Payment information is handled by the applicable payment service provider in accordance with its security and privacy practices.

4. Sharing of Information

We may share necessary information with trusted third parties when required to provide our services, including:

  • Payment gateway and payment processing providers.

  • Courier and logistics partners.

  • Technology and website service providers.

  • Customer support or service providers.

  • Government authorities or legal bodies when required by applicable law.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better browsing experience.

Cookies may also be used by certain third-party services integrated with our website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes for which it was collected.

  • Complete transactions and provide customer support.

  • Maintain business and transaction records.

  • Comply with applicable legal, accounting, tax, or regulatory requirements.

  • Resolve disputes and enforce applicable agreements.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

8. Third-Party Services & Links

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

PurePulseFresh is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Marketing Communications

Where permitted, we may use your contact information to send you information about our products, offers, new launches, or other updates.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in the communication, where available.

Please note that you may still receive essential transactional communications relating to your orders.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of information where legally applicable.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain promotional communications.

Requests can be made using the contact details provided below.

12. Changes to This Privacy Policy

PurePulseFresh may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date where appropriate.

We encourage you to review this page periodically for the latest information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

PurePulseFresh

Phone / WhatsApp: 8809124365
Email: oders@purepulsefresh.in

Registered Address:
Shramjivi Nagar, Near PT Hospital, Bhagwanpur East, Muzaffarpur, Bihar – 842001